What should I do if I think I've been a victim of identity theft?

We have partnered with one of the nation’s most trusted names in Identity Theft Protection to provide our members with a comprehensive Identity Theft Research, Remediation and Recovery Service. Members automatically receive basic coverage of Fully Managed Recovery Services; however, opportunities for additional coverage are available. As a member of TN Members 1st, your fully Managed Identity Theft Recovery Services cover all types of identity fraud, even if it is not related to your accounts with us! This could include credit or debit card fraud; tax, employment, benefits, or medical fraud; government documents; and any other identity fraud recognized by the Federal Trade Commission. If you suspect identity theft for any reason, know there is a professional standing by to analyze your unique situation, develop a plan of action, and work with you one-on-one to restore your identity to pre-theft status. Visit your local branch, send us a digital banking message, or give us a call at 865-482-4343 to let us know if you suspect identity theft.

If you feel you have been a victim of identity theft you can also contact the FTC’s Identity Theft Hotline toll-free at 1-877-IDTHEFT (438-4338); by mail: Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580; or online.

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