This error is present during the log-in process and typically means that our records show that you have previously created an account with us. If you forgot your username and password, on the log-in page click 'Forgot?' and follow the steps to recover your account.

*If you get a digital banking error, it's extremely helpful for our onsite and programming team to have a screenshot of the error you've received. This allows us to better understand the error and what was happening at the time the error occurred.*